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• #7744 GGeri74 csendes tag

  Új Válasz 2012-11-08 21:46:32 #7744

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  GGeri74

  csendes tag

  Sziasztok!

  Segítségre lenne szükségem.

  Vásároltam az e-bay-ről.
  Jött az értesítő, hogy sikeres volt a fizetés, és hogy jelezték az eladónak, hogy postázhat.

  Aztán nem telt el egy perc sem, jött egy ilyen:
  We need your help
  ----------------------------------------------------------------------

  Dear Ibolya ,

  We need your help resolving an issue with your account. To give us time to
  work together on this, we've temporarily limited what you can do with your
  account until the issue is resolved.

  We understand it may be frustrating not to have full access to your PayPal
  account. We want to work with you to get your account back to normal as
  quickly as possible.

  What's the problem?

  We want to check with you to make sure that no one has logged in to your
  account without your permission.

  Please take a moment to change your password and create new security
  questions. You should also take a look at your account information and
  recent transactions. Make sure that your account information (address,
  phone number, etc.) hasn't changed and that you recognize all of your
  recent transactions.

  If you see a payment that you don't recognize, let us know by going to the
  Resolution Center. Click "Dispute a Transaction" to report an unauthorized
  transaction.

  Case ID Number: PP-002-059-895-658

  How you can help

  It's usually pretty easy to take care of things like this. Most of the
  time, we just need a little more information about your account or latest
  transactions.

  To help us with this and to find out what you can and can't do with your
  account until the issue is resolved, log in to your account and go to the
  Resolution Center.

  Yours sincerely,
  PayPal

  ----------------------------------------------------------------------
  Help Center:
  https://www.paypal.com/hu/cgi-bin/helpweb?cmd=_help
  Security Center:
  https://www.paypal.com/hu/security

  Please do not reply to this email because we are not monitoring this inbox.
  To get in touch with us, log in to your account and click "Contact Us" at
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  Copyright © 2012 PayPal. All rights reserved.

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  PayPal Email ID PP1589

  Mindent végigcsináltam, ahogy kérték, 2 nap múlva kaptam is egy ilyen levelet:

  Dear Ibolya

  We understand that your PayPal account may have been temporarily limited due to questions or concerns by our Account Review team. Thank you very much for your cooperation during this process. We are pleased that your account has now been reinstated.

  As part of PayPal's Commitment to excellence, we would like to ask you to take just a few minutes to answer questions about PayPal's account limitation process.

  To respond to our survey, please click on the web address below. If that does not work, please cut and paste the entire web address into the address field of your browser.

  NOTE: Please respond within five days. After 5 days, this invitation will expire.

  http://surveys2.incontact.com/paypal/survey_paypal.taf?survey_id=1564&user_id=DDCB01FE-6A95-415F-A2B4-F5D48D5A74DF

  Thank you for your feedback and continued business with PayPal!

  Sincerely,

  PayPal Customer Support

  ** An important note from the survey vendor **

  PayPal, as the party who controls the data collected in this survey, may use your responses together with existing data it has about you to ensure its products and services meet your needs. PayPal will treat data collected from you in accordance with PayPal's privacy policy. To review this privacy policy, please contact PayPal or visit PayPal's web site.

  If you want to be excluded from future surveys and survey correspondence, please click below:
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  Én úgy gondolnám, hogy minden okés, de a my account belépésnél ezt látom:
  Resolution Center

  Open Disputes & Claims (1)

  Ha tovább lépek, akkor pedig ezt:

  

  ha még tovább, akkor ezt:
  

  Tudna nekem segíteni valaki, hogy mit tudok még tenni azért, hogy ez lezáródjon és végre az eladó megkapja a pénzét, én pedig a terméket, amit vásároltam tőle???

  Köszönöm előre is

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